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The Design of Everyday Things: Revised and Expanded Edition

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The ultimate guide to human-centered design
Even the smartest among us can feel inept as we fail to determine which light switch or oven burner to activate, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a loss of feedback or other assistance and unreasonable demands on memorization.

The Design of On a regular basis Things shows that good, usable design is conceivable. The rules are simple: make things visible, exploit natural relationships that couple function and keep an eye on, and make intelligent use of constraints. The goal: guide the user effortlessly to the correct action on the right keep an eye on on the right time.

The Design of On a regular basis Things is a powerful primer on how–and why–some products satisfy customers whilst others only frustrate them.

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